Order Processing and Delivery Timeline

Estree aims to deliver orders within approximately 25–30 days from the date the order is confirmed. This is an estimated delivery window and may vary depending on product availability, order verification, destination, courier operations, public holidays, or circumstances beyond our reasonable control. If a delay becomes apparent, we will make reasonable efforts to communicate relevant updates using the contact details provided with the order.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address, PIN code, and reachable phone number at checkout. Please review these details carefully before placing the order. If an address or contact detail needs to be corrected, contact Estree as soon as possible; changes may not be possible once an order has been processed or dispatched. Additional delivery attempts or charges arising from incorrect details or an unavailable recipient may depend on the courier’s terms.

Shipping Charges and Delivery Updates

Any applicable shipping charges will be displayed at checkout before payment is completed. Where tracking information is available, it may be shared with the customer by email, SMS, or another contact method provided at checkout. Tracking scans and delivery estimates are managed by the courier and may not update in real time. Delivery may take longer for remote locations or during high-volume periods.

Payment Method

Cash on Delivery (COD) is not available for Estree orders. Customers must complete payment using the online payment methods displayed and supported at checkout. An order is considered confirmed only after the required order and payment confirmation is received. If a payment is unsuccessful or remains unconfirmed, the order may not be processed.

Delivery Support

If an order has not arrived within the estimated 25–30 day period, please contact Estree with your order number and registered contact details so the team can check the status. Estree will make reasonable efforts to assist with delivery-related enquiries. Contact: estreesales@gmail.com. Store address: 10/4F Elgin Road, Kolkata – 700020. Instagram: https://www.instagram.com/estreekolkata.