Information We Collect

When you browse or shop on Estree’s website, we may collect information you provide, such as your name, billing and shipping address, phone number, email address, order details, and information needed to respond to your enquiries. Payment details are handled through the payment providers made available at checkout; Estree should not ask you to share full card details or passwords through social media or ordinary messages.

How We Use Information

We use customer information to process and fulfil orders, arrange delivery, provide order updates, respond to questions, maintain business records, prevent fraud, improve the website, and meet legal obligations. If Estree sends promotional communications, these should be sent in accordance with applicable requirements and any available opt-out choices. Information will be used for purposes reasonably connected with operating the store and providing the requested services.

Sharing and Service Providers

Estree may share relevant information with service providers who help operate the website, process payments, deliver orders, maintain technical systems, or provide customer support. These providers should use information only as needed to perform their services and subject to appropriate safeguards. Information may also be disclosed when required by law, to protect legal rights, or in connection with a legitimate business transaction, subject to applicable requirements.

Cookies, Security, and Retention

The website and its service providers may use cookies or similar technologies to support essential store functions, understand site performance, and improve the shopping experience. You may be able to manage cookies through your browser settings, although disabling certain cookies may affect website functionality. Estree takes reasonable steps to protect personal information, but no online transmission or storage system can be guaranteed to be completely secure. Information is retained for as long as reasonably necessary for the purposes described, including order administration, legal compliance, and dispute resolution.

Your Choices and Contact

Depending on applicable law, you may request access to, correction of, or deletion of personal information, or raise a concern about its handling. Some records may need to be retained to complete transactions or comply with legal obligations. To make a privacy request, contact - estreesales@gmail.com. Store address: 10/4F Elgin Road, Kolkata – 700020. Instagram: https://www.instagram.com/estreekolkata. Please do not send sensitive payment credentials through Instagram or other unsecured channels.